LEGAL REFERENCE

Your Data Stays Yours at mawarto

We built mawarto for Indonesia players who want clarity on how their account, payment history and lobby activity are handled. This policy shows you exactly what data we...

Data ProtectionEncrypted PaymentsYour ControlIndonesia CompliantTransparent Policy
mawarto Your Data Stays Yours at mawarto

Privacy Policy Overview & Scope

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Enquiries & Data Requests

Email Support Send privacy questions or data-subject requests to our...
Account Settings Log in to your mawarto account and visit...
Live Chat Our support team is available during lobby hours...
REVIEW SIGNALS

How We Earn Your Privacy Confidence

SSL & Encryption

All account logins, payment flows and lobby data travel over encrypted HTTPS. Your DANA, OVO, GoPay and QRIS details never touch unencrypted channels or third-party servers.

Annual Audits

We commission independent security reviews to verify data storage, payment isolation and compliance with Indonesian frameworks. Audit findings drive our policy updates.

Transparent Logging

Login attempts, payment confirmations and account changes are logged and visible to you. You can download a complete activity report from your privacy dashboard anytime.

Data Minimisation

We ask only for information needed to verify your identity and process payments. We don't collect unnecessary lobby behaviour data or sell anonymised profiles to advertisers.

Breach Response Plan

If a data incident occurs, we notify affected players within 48 hours with clear steps and free identity-monitoring options. Transparency is non-negotiable.

Regular Policy Reviews

This privacy policy is updated quarterly to reflect new payment methods, lobby features and regulatory changes in Indonesia. Version history is always available here.

Consistency Across Our Legal Pages

Terms of Service
Our Terms define account eligibility, deposit and withdrawal rules, and dispute resolution. Privacy Policy and Terms work together — both apply when you're in the lobby.
Cookie Policy
Explains what session cookies, analytics cookies and advertising cookies we place. You control most of them via your browser settings or our account preferences panel.
Anti-Money Laundering
Outlines how we verify player identity and monitor transaction patterns to comply with Indonesian and international AML frameworks. Works alongside this Privacy Policy.
Player guidance
Covers account controls, self-imposed limits and how you can contact us if you need support. Not a substitute for this Privacy Policy — separate but complementary.
Payment Security
Details encryption standards for DANA, OVO, GoPay and QRIS transactions. References this Privacy Policy for how we store payment data after your deposit clears.
Dispute & Complaint
Explains how we handle privacy complaints and disputes. If you're unhappy with our data handling, follow the escalation path here; Privacy Policy provides the baseline.
Affiliate & Partner
Shows how we share anonymised lobby stats with game providers (Pragmatic, Evolution, PG Soft). Your personal data stays private; only gameplay metrics are shared.

What Defines Our Privacy Approach

Account Verification

We verify your identity once during signup using government ID. This protects both you and mawarto from fraud. Data is encrypted and retained only as long as your account is active.

Payment Isolation

DANA, OVO, GoPay and QRIS payment details are stored separately from your profile. Payment processors handle transaction data; we never see full card numbers or wallet passwords.

Lobby Activity Logs

Your game history, table joins and bet amounts are logged for fraud detection and dispute resolution. You can request a full download of your activity anytime via Account Settings.

Third-Party Integrations

We work with game providers and payment partners. We share only the minimum data needed for them to serve you. Their privacy policies are linked in your Account Settings.

Data Retention Schedule

Account data is kept for the life of your account plus 3 years after closure. Payment records are archived per Indonesian tax law. You can request deletion of non-essential data anytime.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to improve the lobby. No tracking cookies follow you outside mawarto. Manage your preferences in Privacy Settings.

Privacy & Data — Your Questions Answered

We collect your full name, email, phone number, date of birth and government ID to verify identity. When you fund your account via DANA, OVO, GoPay or QRIS, we store transaction records but not full payment credentials. Lobby logins generate session data and gameplay logs.

All transactions are encrypted end-to-end using SSL 256-bit standards. Payment processors handle sensitive credentials; we store only transaction references and dates. Your e-wallet credentials never pass through mawarto's servers. Deposits are reconciled securely with no exposure.

Yes. Log into your account, go to Privacy & Security, and select 'Download My Data'. We provide your profile, account history, deposit and withdrawal records, and gameplay logs in a portable format within 7 business days.

We never sell personal data. We share only essential information with game providers (like Pragmatic and Evolution) to serve your lobby sessions, and with payment partners to process DANA, OVO, GoPay and QRIS transactions. All partners sign strict data-protection agreements.

Account data is retained for 3 years after closure to comply with Indonesian tax and AML regulations. After 3 years, we delete all personal information. You can request early deletion of non-essential data, though transaction records must be archived per law.

Visit your Account Settings and select Privacy & Cookies. You can disable analytics cookies and third-party tracking. Session cookies (required for login) cannot be disabled, but you can clear them by logging out or clearing your browser cache.

Contact our support team immediately via email or live chat. Change your password, enable two-factor authentication if available, and request a review of your account activity. We'll investigate within 24 hours and notify you of findings and next steps.